SPX FLOW USA Jobs 2021 – Apply Online for Customer Service Representative Jobs Vacancy in USA

SPX FLOW USA Jobs – Jobs at SPX FLOW USA Careers www.spxflow.com Find out SPX FLOW USA Jobs in USA. You can get news related to current job opening in SPX FLOW USA Job Vacancy. Check coming soon SPX FLOW USA Government Jobs in USA.

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SPX FLOW USA Jobs 2021 – Apply Online for Customer Service Representative Job Vacancy in USA

SPX FLOW USA Jobs Opening:- Don’t miss this incredible offer announced for SPX FLOW USA Careers. SPX FLOW USA latest job applications are being announced for Customer Service Representative job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the SPX FLOW USA Customer Service Representative positions. Jobs in SPX FLOW USA. Applicants should apply for this position on before last date.

SPX FLOW USA Job Vacancy 2021 Details

Name of Recruitment SPX FLOW USA Recruitment 2021
Job Location Job in Ocala
Name of Job Opening Customer Service Representative Jobs  
Job Type Jobs in Florida
Salary Range $ 13.49 per hour (Not Confirm)

SPX FLOW USA Jobs Description 2021

The Customer Service Representative responds to customer by telephone, written, or web chat inquiries regarding product selection, placement of orders, quotations, and complaints to include returns/credits, shortages and adjustments, order status and expedites, and requests for documentation. Evaluates and performs various tasks daily to ensure that customer needs are met. Contacts other internal company departments such as production control and shipping/receiving to communicate requirements and expedites. This role is responsible for receiving customer orders and completing all associated data entry for placing the order in SAP. This role is a direct liaison with customers, internal sales personnel, and distribution.

This position allows for remote work in states within the USA.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Provide telephone coverage daily.
  • Set-up sales orders received by fax, phone, or mail for order entry daily.
  • Perform order entry responsibilities daily including adding new orders, adding items to existing orders, changing orders, expediting, and canceling items on existing orders.
  • Review customer complaints and issue returned goods numbers or credits as required and initiate customer complaints received.
  • Quote aftermarket pricing as needed and direct customer RFQ’s to appropriate sales reps or distributors
  • Enter order acknowledgements in customer web portals.
  • Provide shipping with updates on preferred shipping methods for customers.
  • Fulfill all customer requests for catalogs and literature.
  • Follow standard department ISO9000 procedures as required.
  • Notify appropriate personnel of all updates needed to maintain accurate customer and material master files.
  • Exhibit sufficient export order knowledge and comply with all company export rules for export order processing.
  • Performs a lead role in maintaining customer satisfaction and relations.

KNOWLEDGE, SKILLS AND ABILITIES

  • Must have the ability to manage diverse volume of work and manage appropriate priorities which involve a high frequency of change.
  • Strong written and verbal communication skills
  • Exceptional attention to detail, accuracy, and professionalism.
  • Highly logical. Ability to prioritize work
  • Self-starter
  • Strong computer skills including expertise in Microsoft Word, Excel, PowerPoint and Lotus Notes preferred. Ability to quickly develop proficiency in new programs.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Highly confidential. Must have high degree of integrity, discretion and judgment.
  • Polished professional communication skills and personal presentation.
  • Able to remain extremely professional, composed and competent in multi-task, rapid change environment.
  • Proven discretion with highly confidential information/documents.
  • Bilingual a plus- English/Spanish. English as the primary language with exceptional grammatical skills.
  • SAP ERP SD experience a plus

EDUCATION AND EXPERIENCE

  • Associate’s degree or equivalent from two-year College or technical school
  • 2 years related experience
  • Prior experience in a manufacturing environment preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to sit and use hands, fingers, handle or feel, talk, see and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move occasionally lift office products and supplies, up to 25 pounds. Use of the appropriate PPE is required.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a manufacturing professional office environment. The employee can be exposed to fumes or airborne particles, moving mechanical parts, vibration and loud noise level while on the production floor.

The noise level in the office work environment is usually moderate.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPX FLOW VALUES

SPX Flow employees are expected to behave in accordance with our company values as outlined below.

  • Think all customer, all the time.
  • Embrace teamwork with no borders.
  • Be obsessed with being the best.
  • Own your actions.
  • Ask the hard question.
  • Do the right thing, always!
  • Appreciate the moment.

QUALITY

Quality encompasses all aspects of SPX’s business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

SPX Flow is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, gender, age, disability, protected veteran status, or any other reason prohibited by law

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