Sandoval & James USA Jobs Careers 2022 – Apply Online for Guest Service Agent Jobs Vacancy in USA

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Sandoval & James USA Jobs 2022 – Apply Online for Guest Service Agent Job Vacancy in the USA

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Sandoval & James USA Job Vacancy 2022 Details

Name of Recruitment Sandoval & James USA Recruitment 2022
Job Location Job in Texas City
Name of Job Opening Guest Service Agent Jobs  
Job Type Jobs in Texas
Salary Range $ 30,754.00 Per Year 

Sandoval & James USA Jobs Description 2022

Full Job Description

  • Purpose: To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
  • Reports to: Front Office Manager Essential Functions: To be thoroughly acquainted with all check-in procedures and policies.
  • To be thoroughly acquainted with all check-out procedures and policies.
  • To be a main liaison between guest and the hotel.
  • Be familiar with guest scenarios.
  • Be familiar with all technical equipment as related to the Front Desk. To be familiar with all hotel facilities.
  • To be familiar with general organization set-up.
  • Read, initial and sign the Pre-shift and discuss open issues with Front Office Manager daily.
  • To be familiar with the inter-relationship between the different departments Complete S.E.T. training and follow this philosophy at all times.
  • Be familiar with basic operations of PBX. Demonstrate understanding and adherence to Selling Strategy calendars by all Front Desk agents.
  • Know how to make a reservation (group or individual) Hotel Specific Essential Functions: To uphold the reputation of the hotel as a professional employee.
  • Properly use and maintain hotel equipment Make decisions that meet and exceed the expectations of the hotel.
  • Familiar with downtown area including attractions, restaurants, businesses.
  • Knowledgeable with PMS & Voice Mail System.
  • Tools and Equipment: Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine Working Environment: Interior and on occasion exterior of hotel with exposure to weather conditions

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