PayPal UK Jobs Careers 2022 – Apply Online for Senior Customer Success Manager Jobs Vacancy in UK

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PayPal UK Jobs 2022 – Apply Online for Senior Customer Success Manager Job Vacancy in the UK

PayPal UK Jobs Opening:- Don’t miss this incredible offer announced for PayPal UK Careers. PayPal UK’s latest job applications are being announced for the Senior Customer Success Manager job vacancies. Candidates who look smart, young, dynamic, and experienced professionals against the PayPal UK Senior Customer Success Manager positions. Jobs in PayPal UK. Applicants should apply for this position before the last date.

PayPal UK Job Vacancy 2022 Details

Name of Recruitment PayPal UK Recruitment 2022
Job Location Job in London
Name of Job Opening Senior Customer Success Manager Jobs  
Job Type Jobs in England
Salary Range £ 59,073.00 Per Year 

PayPal UK Jobs Description 2022

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Senior Customer Success Manager

The Senior Customer Success Manager (CSM) position is a critical component of the PayPal Merchant Service’s organization, focused on the Enterprise Accounts segment. The Customer Success Manager is responsible for maintaining and strengthening the Accounts strategic relationships with key leaders and decision makers in merchant organizations and partnering with sales team to drive business. The Customer Success Manager will proactively address strategic and product roadblocks to optimize the use of multiple PayPal products and mitigate merchant churn. Additionally, they will identify organic revenue opportunities and opportunities for PayPal, working closely with sales org.

With the ability to be a trusted advisor and strategic thought partner to merchants, the Senior Customer Success Manager will be responsible for managing and leading the customer relationship for merchants whose current value exceeds their potential value to PayPal. The Senior Customer Success Manager may be called upon to facilitate technical support and provide training on PayPal products and tools. They may even help customers plan and understand the best ways to utilize their software or products based on their business needs or plans. Commit to providing value at every interaction. Serve as the focal point for all information and communication on critical operational issues and act as the service contact for all functional areas (technical, workflow, customer support, risk, billing, etc.). This role will require close coordination with a wide range of PayPal teams, including Sales, Account Executives, Professional Services, Product, Sales Support, Business Development and PayPal Operations departments.

We need individuals that: 

Can engage with impact at the C-Suite, and possess both strong business acumen, and relationship building skills. Can you deliver a QBR to the UK top brands? We’re looking for people who have the mindset and strategic thought process to take a data driven approach, and turn it into a consulting value driven conversation with our merchants.

The Customer Success Manager role consists of 3 main focus areas:

Grow: Using a consulting approach, identify opportunities where PayPal can help merchants grow their business, and be competitive in their field.

Satisfaction: Deliver a world class customer experience, both business focused, and operationally.

Retain: Build solid relationships, proactively and consistently demonstrate value.

Expertise Required: 

  • This is a senior Individual Contributor role, so strong leadership skills is essential
  • 8 years in an enterprise customer environment role necessary
  • Evangelist of Customer Success to internal departments
  • Ability to interpret data to provide actionable improvements for our clients
  • Develop and maintain the relationship with merchants to drive organic revenue growth through effective communication
  • Partner with merchant to develop strategy, build trust and demonstrate the value of PayPal and our products.
  • Proactively deliver value to merchants through ongoing use and optimization of existing products.
  • Manage portfolio growth; prevent churn and decline, and identify opportunities for inorganic growth.
  • Uncover and address servicing roadblocks and manage merchant health; oversee and coordinate support teams to complete servicing activities.
  • Conduct and manage co-marketing campaigns as it relates to periodic and seasonal needs
  • Monitor and ensure the quality of integration and parity; initiate/manage transitions to latest integrations.
  • Previous payment experience essential
  • Identify and lead projects for the organization.
  • Manage escalation on behalf of merchant account portfolio.
  • Represent the voice of the customer to internal organizations.
  • Serve as the product consultant and subject matter expert on PayPal processes, procedures, and policies during the term of the relationship.
  • Train and educate merchants on PayPal’s products and features

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.


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PayPal UK Jobs 2022 – Apply Online for Technical Account Manager Job Vacancy in UK

PayPal UK Jobs Opening:- Don’t miss this incredible offer announced for PayPal UK Careers. PayPal UK latest job applications are being announced for Technical Account Manager job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the PayPal UK Technical Account Manager positions. Jobs in PayPal UK. Applicants should apply for this position on before last date.

PayPal UK Job Vacancy 2022 Details

Name of Recruitment PayPal UK Recruitment 2022
Job Location Job in London
Name of Job Opening Technical Account Manager Jobs  
Job Type Jobs in England
Salary Range £ 77,848 per Year (Not Confirm)

PayPal UK Jobs Description 2022

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are currently seeking a Technical Account Manager to join our Global Professional Services team in Western Europe, focusing on Enterprise Merchants. We have openings in: Dublin, London, Dreilinden & Paris As a Technical Account Manager, you should be an excellent technical and functional expert with ability to drive complex issue management. You will act as the main point of contact for technical issues affecting PayPal Partners, or Merchants. We are seeking a dynamic individual with fast innovative thinking skills, exceptional technical skills, and a solid business acumen. As the Technical Account Manager, we will look for you to use your technology and business intelligence to help manage merchant and partner challenges. The role requires internal cross team participation with key internal stakeholder teams such as Product, Engineering, Customer Success, Engagement Management, and Sales. The ideal candidate is a motivated self-learner, passionate about problem solving and dedicated to our merchant’s success. Agility is a key attribute for the position and embodying a desire to be a Customer and Merchant Champion. This job requires travel within the region

Primary Job Responsibilities:

  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development with Product. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop strategic relationships with key stakeholders to understand merchant’s business needs and desired outcomes.
  • Works directly with developers, merchant, and internal teams to ultimately upsell and upgrade PayPal’s product offerings with the merchant. Works directly with Partners and internal teams on post integration issues to provide technical support, consulting, and best practices.
  • Installation and configuration of payment APIs, and commerce products.
  • Identifies irregularities in functionality and unexpected behaviours with PayPal products and services.
  • Develops in-depth technical documents for distribution to PayPal merchants.
  • Ability to diagnose and identify issues with API’s, Code, Services, and Network connectivity.
  • Ability to analyse a merchant’s business and identify opportunities for improvements and growth.
  • Conducts test scenarios for technical issues with code, software, hardware, devices and endpoints.
  • Communicates major technical issues to merchants in your portfolio.
  • Identifies irregularities in functionality and unexpected behaviors with PayPal products and services.
  • Develops and conducts demos of PayPal product functionality.
  • Participates in the development of tools, systems and processes to improve product supportability.

Job Requirements:

  • Be comfortable with change, particularly supporting an evolving product suite
  • Possess a desire to be a Customer Champion though customer empathy and advocacy
  • Loves interacting directly with our Strategic Partners to learn about their business and help them by matching PayPal products and services with their business opportunities
  • Enjoys solving complex technical challenges that may be required to get PayPal products and services to work end-to-end in our Partners’ environments
  • Prioritizes communication and presentation skills with the ability to effectively adjust language to the target audience (CFO, CEO, Developer, etc.)
  • Demonstrates their expertise in applying consultative methodologies and techniques to uncover potential new opportunities
  • While always respecting a healthy work life balance, is prepared for off business hours escalations if necessary, while being aware and work with geographic time sensitivities when triaging your tasks
  • Has strong understanding of PayPal products and services and the competitive landscape
  • Is a well-organized, self-motivated individual that can work independently with minimal direction

Preferred Qualifications:

  • Bachelor’s with several years of experience or Master’s degree preferred
  • Experience in solution engineering or technical management preferred
  • Working knowledge of web technologies including Javascript, HTTP, HTML, JSON, etc.
  • Hands-on experience in C, C++, PHP or Java required
  • Troubleshooting experience with SOAP and REST environment needed
  • Experience with Web Services, SOAP, REST
  • Understanding of basic SQL Commands
  • Solid Understanding of Firewalls, proxy, HTTP Errors, server side errors, TCP/IP
  • Fluency in English and one more European language is required. Additional languages are a plus.

Our GPS Culture

We deliver great solutions to our customers, merchants and partners: our customer-centric team brings creative and technical skills together to craft solutions for our customers across the globe.

We drive innovation with a diverse team: with offices around the globe, GPS is dedicated to championing PayPal’s core values of inclusion and innovation to empower all employees to learn and grow.

We help each other through active collaboration, mentorship programs and global initiatives. Our diversity is our strength.

We give back: GPS’s Social Innovation programs have a positive impact on the community and help to develop a culture around the act of giving back, one team, and growth.

PayPal Benefits

  • A dynamic environment where we work with talented, committed and supportive teammates
  • Excellent perks like generous leave policies and sabbatical after 5 years
  • Equity and competitive pay. Every employee is a stakeholder in PayPal’s success
  • Excellent wellness benefits

We’re a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Apply Now

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