Octane USA Jobs Careers 2022 – Apply Online for Customer Engagement Representative Jobs Vacancy in USA

Octane USA Jobs – Jobs at Octane USA Careers www.octaneoc.org Find out Octane USA Jobs in USA. You can get news related to current job opening in Octane USA Job Vacancy. Check coming soon Octane USA Government Jobs in USA.

Octane USA is a great organisation there you can make a good career. Job seekers who are talented and wanted to do jobs at Octane USA , then it is a great chance for you because of Octane USA jobs opening news has published at Octane USA Careers page which is www.octaneoc.org. There we saw many opportunity for freshers and experience candidates who are interested to do work with Octane USA . So now you can be a part of this Current Octane USA Hiring in . You can read this Octane USA job opening article till the end for now each details.


Octane USA Jobs 2022 – Apply Online for Customer Engagement Representative Job Vacancy in USA

Octane USA Jobs Opening:- Don’t miss this incredible offer announced for Octane USA Careers. Octane USA latest job applications are being announced for Customer Engagement Representative job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Octane USA Customer Engagement Representative positions. Jobs in Octane USA. Applicants should apply for this position on before last date.

Octane USA Job Vacancy 2022 Details

Name of Recruitment Octane USA Recruitment 2022
Job Location Job in Irving
Name of Job Opening Customer Engagement Representative Jobs  
Job Type Jobs in Texas
Salary Range $ 17.00 per hour (Not Confirm)

Octane USA Jobs Description 2022

Octane is a Fintech company whose mission is to connect people with their passions. The $21B powersports market is fast and fun, but the purchasing process is slow and frustrating. Octane is changing that through automated underwriting, innovative credit products, and financing through our in-house lender Roadrunner Financial. Octane reaches millions of riders through editorial brands like CycleWorld.com and helps consumers buy their favorite vehicles with instant, frictionless financing on Octane.co.

Octane is gaining traction quickly with customers, as evidenced by growth in originations through our platform of more than 3X year-over-year. Octane works with more than 3,500 dealers in the USA, provides financing coverage for most major powersports makes, and offers promotional financing with low rates for 40 OEM brands. Because we’re the platform and the lender, we have both high growth and positive unit economics – rare for a fintech. We have raised more than $139M in venture capital from leading investors such as IA Ventures, Valar Ventures, and Contour Venture Partners.

We are currently looking for Customer Engagement Representatives to join Roadrunner’s Servicing Center in Irving, Texas. This is a tremendous opportunity to partner with us to build a best in class servicing organization for our growing portfolio of Powersports loans.

Specifically, you will

Handle an average of 80 inbound and outbound calls per day
Process phone payments
Conduct outbound customer interview calls
Communicate and resolve customer issues via online chat channel
Resolve common customer concerns regarding their powersports loan
Meet monthly productivity and quality goals
Comply with all federal and state specific laws that regulate collections and servicing activities

Requirements

HS Diploma or GED required (some college coursework a plus) followed by preferably two years of Customer Service experience, ideally in auto finance or an installment loan portfolio. Collection experience is a plus.
Requires a minimum of 2 years related customer service experience in a fast-paced environment
Working knowledge of Word and Excel
Able to master use of web-based system of record (LoanPro) – Training Provided
Strong communication skills both verbally and written as role is a combination phone and communicating through chat. Bi-Lingual English/Spanish a plus
Excellent “people” skills and a strong customer service attitude and able to demonstrate problem solving ability
Able to work a flexible schedule which may include some overtime, some nights, weekends, and holidays; Honest with strong work ethic, unscheduled absences are rare, always punctual

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

Apply Now

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