MINOR Hotels Doha Qatar Jobs 2022 – Apply Online for Guest Relations Officer Jobs Vacancy in Qatar

MINOR Hotels Doha Qatar Jobs – Jobs at MINOR Hotels Doha Qatar Careers www.minorhotels.com Find out MINOR Hotels Doha Qatar Jobs in Qatar. You can get news related to current job opening in MINOR Hotels Doha Qatar Job Vacancy. Check coming soon MINOR Hotels Doha Qatar Government Jobs in Qatar.

MINOR Hotels Doha Qatar is a great organisation there you can make a good career. Job seekers who are talented and wanted to do jobs at MINOR Hotels Doha Qatar , then it is a great chance for you because of MINOR Hotels Doha Qatar jobs opening news has published at MINOR Hotels Doha Qatar Careers page which is www.minorhotels.com. There we saw many opportunity for freshers and experience candidates who are interested to do work with MINOR Hotels Doha Qatar . So now you can be a part of this Current MINOR Hotels Doha Qatar Hiring in . You can read this MINOR Hotels Doha Qatar job opening article till the end for now each details.

MINOR Hotels Doha Qatar Jobs 2022 – Apply Online for Guest Relations Officer Job Vacancy in Qatar

MINOR Hotels Doha Qatar Jobs Opening:- Don’t miss this incredible offer announced for MINOR Hotels Doha Qatar Careers. MINOR Hotels Doha Qatar latest job applications are being announced for Guest Relations Officer job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the MINOR Hotels Doha Qatar Guest Relations Officer positions. Jobs in MINOR Hotels Doha Qatar. Applicants should apply for this position on before last date.

MINOR Hotels Doha Qatar Job Vacancy 2022 Details

Name of Recruitment MINOR Hotels Doha Qatar Recruitment 2022
Job Location Job in Doha
Name of Job Opening Guest Relations Officer Jobs  
Job Type Jobs in Qatar
Salary Range QAR 2,708.00 per month (Not Confirm)
Qualification
College degree

MINOR Hotels Doha Qatar Jobs Description 2022

Guest Relations Officer

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications

• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken



MINOR Hotels Doha Qatar Jobs 2022 – Apply Online for Assistant Concierge Manager Job Vacancy in Qatar

MINOR Hotels Doha Qatar Jobs Opening:- Don’t miss this incredible offer announced for MINOR Hotels Doha Qatar Careers. MINOR Hotels Doha Qatar latest job applications are being announced for Assistant Concierge Manager job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the MINOR Hotels Doha Qatar Assistant Concierge Manager positions. Jobs in MINOR Hotels Doha Qatar. Applicants should apply for this position on before last date.

MINOR Hotels Doha Qatar Job Vacancy 2022 Details

Name of Recruitment MINOR Hotels Doha Qatar Recruitment 2022
Job Location Job in Doha
Name of Job Opening Assistant Concierge Manager Jobs  
Job Type Jobs in Qatar
Salary Range QAR 19800.00 Per Month (Not Confirm)

MINOR Hotels Doha Qatar Jobs Description 2022

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Maintaining Concierge Goals

  • Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
  • Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.
  • Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.
  • Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).
  • Maintains awareness of cultural differences needed to meet guest’s specific needs and requirements.
  • Provides check-in and check-out services and handles reservations when needed.
  • Maintains knowledge of rooms and their locations, services and facilities of the hotel.
  • Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.
  • Responds to emergency situations using appropriate procedures.
  • Maintains awareness of daily operations and events at the hotel.
  • Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
  • Provides warm welcome and anticipation of guest needs throughout their stay.
  • Encourages and building mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Ensuring Exceptional Customer Service

  • Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Responds to and handles guest problems and complaints.
  • Sets a positive example for guest relations.
  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
  • Supports employees understanding of customer service expectations and parameters.
  • Interacts with guests to obtain feedback on product quality and service levels.

Additional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Informs and/or updates the executives and the peers on relevant information in a timely manner.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Qualifications

With 2-5 years of experience in the same field in hotel industry
With pleasing personality and a well focused individual
Able to handle pressure at work and capability to multi-task
With excellent English communication skills (oral and written)

Apply Now

Leave a Comment