Microsoft Qatar Jobs Careers 2022 – Apply Online for Technology Specialist Jobs Vacancy in Qatar

Responsibilities

• Domain Expertise You will develop and maintain advanced to expert level technical subject matter expertise in Microsoft products and product differentiators in assigned Solutions Plays (including Windows 11, Windows 365, Intune, Microsoft Endpoint Manager, Microsoft Azure Active Directory, Azure Virtual Desktop, Surface and managed service solutions such as AutoPatch, Microsoft Managed Desktop, etc.

• Scale Customer Engagements You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.

• Build Strategy You will be knowledgeable about Microsoft product strengths and the weaknesses of our competition in order to unblock competitive blockers and win the technical decision for Microsoft.

• Solution Design and Proof You will win the technical decision and intent by gaining a deep understanding of a customer’s business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer.
• Scale Through Partners: you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Experienced in endpoint is preferred

Experiences Required: Education, Key Experiences, Skills and Knowledge:

• Technical depth.Domain authority, having enterprise customer level technical experience with design, configuration and implementation of solutions based on Power BI
• Technical Industry-leading experience with cloud, hybrid infrastructures and adjacent technologies, architecture designs, migrations, and industry standards; broad experience with Microsoft365; and competitive business intelligence product knowledge (Tableau, Qlik, etc.)
• Cloud Trust. High-level expertise in sophisticated identity, authentication, security, privacy, and compliance (including the EU General Data Protection Regulation) requirements, and experience integrating them into cloud and hybrid solutions.
• Excellent Strong people negotiation, organizational, presentation, deep technical product demo, writing, and verbal communication skills
• Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused
• Highly driven passionate person who consistently exceeds goals and expectations

Responsibilities

Customer Engagement

• Builds connections with executives and business and technical decision makers in the assigned accounts to establish trust and credibility in future interactions. Liaises with customers during interactions, focuses on consistently addressing their technical and business needs, explains technical concepts relevant to the customer, and connects the customer to Microsoft executives.
• Develops an understanding of the customer’s industry and top priorities and current transformational strategies for assigned accounts.
• Understands customer drivers of digital transformation and contributes to technology/transformation for assigned accounts. Seeks to capture line-of-business wins (e.g., testimonials) for referencing.

Account Management

• Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met. Coordinates with specific account management teams on plan execution and drives accountability to deliver on account plans. Orchestrates extended team and embraces partners to scale business. Ensures sales consumption and adoption goals on target.
• Engages with internal and external stakeholders on business planning for assigned accounts and sets strategic priorities.
• Manages multiple accounts and determines which accounts should take priority and when to act, while maintaining a high level of commitment and accountability. Coordinates with the account management team to problem solve and mitigate issues.
• Understands and builds a relationship with the internal (e.g., Microsoft Consulting Services [MCSs]) and external partner network specific to a particular account. Collaborates with internal partners to develop customer digital transformation plans that meet individual sales target and account needs.

Sales Excellence

• Seeks feedback from customers (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and establishes action plans to improve their overall experience. Leverages internal resources to support customer needs.
• Orchestrates extended virtual teams and key stakeholders (e.g., industry solutions executives) to engage decision makers of assigned accounts. Leverages best-in-class sales and communication strategies and tools to meet customer needs. Creates map around stakeholders, influencers, etc.
• Gains an understanding of Microsoft’s strategic platform. Shares the knowledge of the Microsoft’s offerings with customers to create a mutually-beneficial industry business value proposition and recommend relevant solutions. Develops plans to offer solutions that satisfy customers’ key performance indicators (KPIs).
• Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. Presents business plans to customers to generate new opportunities.
• Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts.

Industry Knowledge

• Learns about the business of assigned accounts and intricacies of their industry, of Microsoft’s position in the industry, and of direct competitors. Coordinates with internal industry experts (e.g., industry solutions executives) to gather industry data of assigned accounts and improve planning.

Qualifications

Required/Minimum Qualifications

• Open for Qatari Nationals only
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Maximum 2 years of related working experience in an industry (e.g., Government, Education
• Experienced in designing Educational Programs and Events that will have a positive impact on students well-being and academic progression.
• Passion for technology and working with customers
• Strong balance of both business and technical skills
• Exceptional negotiation, customer service, and interpersonal skills