Mashreq Bank Qatar Jobs 2021 – Apply Online for Head of Compliance Jobs Vacancy in Qatar

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Mashreq Bank Qatar Jobs 2021 – Apply Online for Head of Compliance Job Vacancy in Qatar

Mashreq Bank Qatar Jobs Opening:- Don’t miss this incredible offer announced for Mashreq Bank Qatar Careers. Mashreq Bank Qatar latest job applications are being announced for Head of Compliance job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Mashreq Bank Qatar Head of Compliance positions. Jobs in Mashreq Bank Qatar. Applicants should apply for this position on before last date.

Mashreq Bank Qatar Job Vacancy 2021 Details

Name of Recruitment Mashreq Bank Qatar Recruitment 2021
Job Location Job in Doha
Name of Job Opening Head of Compliance Jobs  
Job Type Jobs in Qatar
Salary Range QAR 8000.00 per month (Not Confirm)

Mashreq Bank Qatar Jobs Description 2021

    • Manage day-to-day operations of Qatar Compliance unit, ensuring compliance to Bank’s AML/KYC policies/procedures and Regulatory requirements in Qatar (QCB).
    • Represent the Bank in Qatar on all Compliance/AML related matters and extend managerial assistance on all such matters to the Country Manager – providing advice/guidance as necessary.
    • Support the business by providing Compliant solutions to regulatory obstacles and intervene where necessary to stop a transaction/process/business proposal.
    • The role of Compliance Manager is not just restricted to monitoring compliance to statutory regulations/guidance notes issued by QCB &/or other regulatory authorities – the Compliance Manager must pro-actively and promptly escalate any critical issues to ensure that the Bank is not investigated, charged, fined or publicly castigated by either QCB or any other regulatory authority.
    • Pro-actively liaise and appropriately escalate any Compliance related matters to IBG – Compliance and/or any issues raised by QCB/other regulators.

Drive implementation of Compliance initiatives in Qatar – as may be determined/guided by HO-Compliance from time-to-time.

    • Initiate and maintain contact with QCB and other regulatory authorities/agencies to ensure a good and healthy working relationship exists – facilitate/coordinate between Branches and QCB as necessary – seeking guidance from IBG-Compliance as appropriate.
    • Maintain ongoing awareness/current knowledge of all applicable internal/external compliance requirements and existing/emerging legal/statutory/regulatory environment – identifying any issues that could impact the bank.
    • Ensure Bank’s internal procedures/policies remain compliant with regulations/changes – providing guidance/advice to Branch Management as necessary.
    • Maintain pro-active relationships with business, facilitating timely involvement to ensure Compliant solutions to business issues.
    • Promptly communicate all Regulatory Notices/Circulars to all concerned areas, providing accurate Arabic/English translations as necessary.
    • Promptly escalate any high risk issues/violations/breaches to Country Manager and IBG-Compliance and develop/monitor action plans for closure of the same.
    • Developing/maintaining/updating the local Compliance/AML Manual and ensuring a copy is provided to all Branch Staff.
    • Ensure AML/Compliance Training is provided to all Qatar staff on an ongoing basis as required/necessary (including new staff within 3 months of joining) to raise awareness and ensure all staff understand their responsibilities/obligations with regard to Corporate/AML Policies and regulatory/legal/statutory requirements, etc.
    • Ensure ‘AML-Staff Declaration Forms’ are completed by all Qatar Staff on an annual basis.
    • Encourage a strong compliance culture/environment in Qatar branches.
    • Promote the self-identification and reporting of all compliance issues (capturing same on MERs) and sharing of issues that may have wider implications.
    • Ensure that all Reports/MIS/MERs on issues of Compliance/AML are complete/accurate and provided in a timely manner to the Country Manager and IBG-Compliance, as well as any reports that are required by QCB/other regulators – any critical issues to be promptly escalated.
    • Ensure that all Qatar Product Programs, SOPs etc. are in compliance with QCB requirements as well as Mashreqbank’s AML/KYC Policy – and that transactions are monitored accordingly.
    • Develop & administer the AML reporting network across Qatar Branches to ensure it is working effectively and propose changes/highlight issues as necessary.
    • Analyze suspicious transactions reported by units/branches, undertake investigations where required, and submit (as appropriate) STR (Suspicious Transaction Report) to QCB in a timely manner with complete and accurate information.
    • Respond in a timely manner to Compliance/AML related queries/investigations of QCB/HO/Other Regulators/Law Enforcement Agencies, as well as provide expert guidance to branches/units upon referrals/queries.
    • Liaise and support IBG-Compliance in implementation of Bank’s/Regulator’s Compliance Policies/Requirements and roll-out of related systems/initiatives across Qatar branches.
    • Ensure implementation of Customer Screening through World-Check & other Negative Lists provided by HO/QCB across all business segments in Qatar.
    • Provide all required assistance in Driving the implementation of SAS AML System for Qatar – ensuring any mapping/scenario/parameterization issues in Qatar environment are appropriately resolved in a timely fashion, coordinating with all units/areas in Qatar and HO as necessary.

Once the SAS AML System has been implemented, ensure alerts are monitored on an on-going basis with timely investigation/closure and recommend any changes to scenarios/parameters as may be appropriate in Qatar environment.

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Mashreq Bank Qatar Jobs 2021 – Apply Online for Customer Service Account Manager Job Vacancy in Qatar

Mashreq Bank Qatar Jobs Opening:- Don’t miss this incredible offer announced for Mashreq Bank Qatar Careers. Mashreq Bank Qatar latest job applications are being announced for Customer Service Account Manager job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Mashreq Bank Qatar Customer Service Account Manager positions. Jobs in Mashreq Bank Qatar. Applicants should apply for this position on before last date.

Mashreq Bank Qatar Job Vacancy 2021 Details

Name of Recruitment Mashreq Bank Qatar Recruitment 2021
Job Location Job in Doha
Name of Job Opening Customer Service Account Manager Jobs  
Job Type Jobs in Qatar
Salary Range QAR 6257.00 per month (Not Confirm)

Mashreq Bank Qatar Jobs Description 2021

Requisition Title: Customer Service Account Manager – PLM
Job Number: 200000E7

Job Purpose

Responsible to provide Dedicated Services to Top Tier PLM Customers. Accountable for delivering Customer Service Excellence Effectively. Resolve Client Service Issues and Challenges as the final escalation point. Identify and introduce Service Improvement to improve the Overall Client Experience and identify opportunities to streamline the processes. Increase revenue and strengthen relationships.

Sales referral products and deliver service solutions that meet customers’ needs. Obtains feedback from customers on service improvement and for external polls and internal surveys.

Key Result Areas

Support ongoing growth and retention of operating account liabilities for CIBG customer base and to increase our market share. Support in managing the business through monitoring revenues and Attrition. Build stronger internal relationships with business segments heads, RM community, and the wider PLM team. Be champion to protect the bank against various risks related to the operations, fraud, and compliance in the ever evolving regulatory market.
Be responsible for managing and protecting existing business from existing PLM and also to position improve PLM positioning by increasing the opportunities of cross sell.
Support in growing the liabilities and fees for the bank through the effective Superior Service Support for all types of solutions.
Increase market share and share of wallet by identifying by growing existing volumes and working with sales to identify additional opportunities.
Increase number of products per customer by working the sales managers within UAE and potentially look at IBG countries
Implement and manage Regional Service Excellence for the key CIBG clients.
Identify leakages in the portfolio and propose appropriate action to ensure attrition in minimized through monitoring and tracking transactional activity of customers to assure high utilization of products and optimization of balances
Build a database of client buying behavior, market tends, and competition to ensure that sales and products stay ahead of the challenges that may arise.
Work closely with product / solution delivery team to assure proper customer service and be responsible for overall Customer Experience.
Become an expert matter on customer’s internal processes to better understand needs and to structure solutions to build a long term customer base in Cash Management.
Work with various functions of operations team to design updated processes that help to create faster turnaround and better customer experience.
Conduct Quarterly Client Service Review for Top Revenue Customers.
Support all the calling programs for awards, research, and other areas related to the branding of the bank.

Knowledge, Skills and Experience

Incumbent should have prior direct/indirect cash management experience in a similar position in the Middle East, preferable in UAE.
Strong interpersonal skills is must
University degree, preferable MBA or Masters degree, with at least 5+ years in a product/sales management or related area within cash management and banking.
Sales oriented personality with strong ability to understand customer needs and to position bank offering
Business and revenue oriented skills
Team collaboration building skills

Work Location: U.A.E-Dubai
Group: Corporate & Investment Banking Group

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