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Marvel International Group Qatar Jobs 2021 – Apply Online for Customer Service Representative Job Vacancy in Qatar
Marvel International Group Qatar Jobs Opening:- Don’t miss this incredible offer announced for Marvel International Group Qatar Careers. Marvel International Group Qatar latest job applications are being announced for Customer Service Representative job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Marvel International Group Qatar Customer Service Representative positions. Jobs in Marvel International Group Qatar. Applicants should apply for this position on before last date.
Marvel International Group Qatar Job Vacancy 2021 Details
|Name of Recruitment||Marvel International Group Qatar Recruitment 2021|
|Job Location||Job in Doha
|Name of Job Opening||Customer Service Representative Jobs|
|Job Type||Jobs in Qatar|
|Salary Range||QAR 3756.00 per month (Not Confirm)|
Marvel International Group Qatar Jobs Description 2021
Main Job Tasks And Responsibilities
- Answer calls professionally
- Respond promptly to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Effectively deal with job stress, angry callers, and upset customers
- Use the most appropriate way to communicate with different behavior types on the telephone.
- Display time flexibility towards shifts as per work floor requirements
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Communicate and coordinate with internal departments
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Perform assigned tasks
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be available to join immediately
- Degree or Diploma.