Marine Credit Union USA Jobs Careers 2022 – Apply Online for Contact Center Specialist Jobs Vacancy in USA

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Marine Credit Union USA Jobs 2022 – Apply Online for Contact Center Specialist Job Vacancy in the USA

Marine Credit Union USA Jobs Opening:- Don’t miss this incredible offer announced for Marine Credit Union USA Careers. Marine Credit Union USA’s latest job applications are being announced for Contact Center Specialist job vacancies. Candidates who look smart, young, dynamic, and experienced professionals against the Marine Credit Union USA Contact Center Specialist positions. Jobs in Marine Credit Union USA. Applicants should apply for this position before the last date.

Marine Credit Union USA Job Vacancy 2022 Details

Name of Recruitment Marine Credit Union USA Recruitment 2022
Job Location Job in Milwaukee
Name of Job Opening Contact Center Specialist Jobs  
Job Type Jobs in Wisconsin
Salary Range $ 18.00 per hour 

Marine Credit Union USA Jobs Description 2022

Work from Home!

Marine Credit Union is currently seeking a full-time Bilingual (Spanish/English) Contact Center Specialist to join our small, dedicated Call Center team at our Corporate Office in La Crosse, WI.  This position offers a competitive wage with a low cost comprehensive benefits package.  You’re more than just a number at Marine Credit Union. Our Call Center philosophy is a little different in our flexibility and caring approach to our team members. If you are interested in joining a close knit team, growing in your career, and working in a professional environment, then we would like to hear from you!

***This is a remote/work from home position.***
***Starting hourly wage of at least $18 per hour***

Are you seeking a rewarding career with opportunity for advancement?  Do you enjoy a goal-oriented environment, challenging yourself, and working with customers daily?If so, we invite you to share your background and qualifications with us!  Marine Credit Union is currently seeking a Contact Center Specialist who possesses a high level of professionalism and experience in customer service and call center communication.

Major Duties and Responsibilities:

  • Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence.
  • Accurately verify members and be on the frontline of fraud prevention.
  • Research and resolve member questions, issues, and complaints concerning credit union memberships with one call resolution.
  • Act as a liaison between the member and back-office departments within the credit union owning the member relationship creating a member first mindset.
  • Assist members with complex problems to provide resolution and provide proper follow up.
  • Provide routine account maintenance and process account transactions per member request.
  • Provide technical support to members for digital banking and online account opening.
  • Educate members on most efficient way to do their business with the credit union.
  • Advance member lives through active listening to member needs and offering solutions through the credit union products and services.
  • Ensure that all credit union members and employee related business are kept in the strictest confidence.


  • Provide exceptional customer service to members and internal staff of the credit union.
  • Be a member advocate by actively listening to members and applying solutions.
  • Maintain knowledge including but not limited to: loan servicing, account opening, wire transactions, debit card maintenance, digital banking, fraud, and transactions.
  • Abide by all applicable regulations, policies, and procedures set forth by Marine Credit Union.
  • Provide timely, complete, and accurate information to members.
  • Achieve daily metrics related to number of members helped through effective time management.
  • Successfully resolve member issues and complaints with one call resolution.
  • Ability to Multi-task while using computer programs
  • Candidates must be available form 8 AM – 5 PM Monday – Friday and one Saturday per month form 8 AM – 1PM


Marine Credit Union offers a competitive compensation with a low-cost comprehensive benefits package for full-time employees. Here at MCU, we value a work-life balance by providing a PTO and paid holiday program, and giving additional PTO when our employees volunteer or have a major life event occur, including: marriage, buying a new home, and having a child. Marine Credit Union provides excellent paid training, on-going professional development opportunities, and values internal mobility. Marine Credit Union has the resources to take your career to new heights.

Marine Credit Union is an Equal Opportunity Employer. 

Apply Now

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