Majid Al Futtaim Qatar Jobs Careers 2022 – Apply Online for Operations Manager Jobs Vacancy in Qatar

Majid Al Futtaim Qatar Jobs – Jobs at Majid Al Futtaim Qatar Careers www.majidalfuttaim.com Find out Majid Al Futtaim Qatar Jobs in Qatar. You can get news related to current job opening in Majid Al Futtaim Qatar Job Vacancy. Check coming soon Majid Al Futtaim Qatar Government Jobs in Qatar.

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Majid Al Futtaim Qatar Jobs 2022 – Apply Online for Operations Manager Job Vacancy in Qatar

Majid Al Futtaim Qatar Jobs Opening:- Don’t miss this incredible offer announced for Majid Al Futtaim Qatar Careers. Majid Al Futtaim Qatar latest job applications are being announced for the Operations Manager job vacancies. Candidates who looking smart, young, dynamic, and experienced professionals against the Majid Al Futtaim Qatar Operations Manager positions. Jobs in Majid Al Futtaim Qatar. Applicants should apply for this position on before last date.

Majid Al Futtaim Qatar Job Vacancy 2022 Details

Name of Recruitment Majid Al Futtaim Qatar Recruitment 2022
Job Location Job in Doha
Name of Job Opening Operations Manager Jobs  
Job Type Jobs in Qatar
Salary Range QAR 12,100.00 – 40,500.00 per month 

Majid Al Futtaim Qatar Jobs Description 2022

Operations Manager

Location: QA  |  Company: Majid Al Futtaim

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

Role holder provide strategic direction to 0pertaion FF&LM managers in the store. Accountable liaising with the store and make sure that the customers are fully satisfied with the online service in terms of freshness, quality and fulfillment as well as the delivery of their orders. When /if required the role holder plug and play a leading role if there are issues with FF/LM field.

Role Details – Key Responsibilities and Accountabilities:

Operations

  • Manage the day to day e-commerce fulfilment operations
  • Lead picking, dispatch and last mile teams to ensure all activities are performed effectively and seamlessly.
  • Manage 3P’L delivery service providers.
  • Ensure proper arrangement of dark store and stock adequacy.
  • Ensure coordination of operations team, commercial team and IT.
  • Monitor the production KPI’s, picking rate, and work towards continuously improving it.
  • Manage the ecommerce operations in compliance with policies established by Majid Al Futtaim Retail.
  • Contribute to the internal communication of the company strategy and objectives.
  • Understand, evaluate and problem solve for logistics, operations and other system process hurdles.
  • Anticipate the capacity requirements (materials, assets, human) and plan fulfillment activities accordingly.
  • Manage customer service function with in the store.

Assets Responsibilities

  • Implement an effective operating model for the e-Commerce Last mile deliveries using internal and/or 3P service providers.
  • Develop detailed processes, quality control measures, and KPI’s for a seamless and effective last mile operations.
  • Review daily reporting for all internal/external customers to assess performance and full order management.
  • Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.
  • Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
  • Implement the delivery of service contracts with providers/suppliers and ensure these are up to date with its accurate application.
  • Ensure that KPI’s provided by the delivery companies/suppliers meet the defined targets.
  • Ensure that the logistics services providers & suppliers upload accurate information & documents in the Transport Delivery System.
  • Manage and ensure that all cash handling during the last mile operations are as per company’s defined guidelines and procedures.

Merchandise

  • Sets appropriate control mechanism to ensure budget compliance and takes corrective measures when necessary
  • Ensure measures are taken to load goods on-time as per schedule defined by last mile department.
  • Proper packing of goods inside delivery crates to avoid damages for customer.
  • Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.
  • Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.
  • Guarantee a clean and organized fulfilment area.
  • Ensure required resources (Van, Bikes and Drivers) are always available at all operational sites as per their needs and 3P SLA.
  • Undertake planning of last mile resources on a daily basis for the upcoming events. This includes re-allocation of the resources
  • in accordance with the business needs.
  • Participate in the daily team meetings and provide inputs for operational enhancements.
  • Manage and track both home deliveries and returns to/from stores/DC/suppliers.

Functional/Technical Competencies

  • Excellent team building and team leading skills in a fast-paced environment.
  • Working knowledge of automated distribution and warehouse systems preferred.
  • High level of problem-solving skills and detailed oriented.
  • Solid analytical skills, trouble-shooting skills; planning and organizational skills
  • Excellent interpersonal skills, driving results in cross-functional team setting
  • Target focused (setting, tracking progress & department support as needed)
  • Team/collaboration-based approach to decision making;
  • Operational agility and nimbleness to adapt to changing retail environment
  • Proven ability to automate processes and create efficiencies
  • Proficient computer skills – MS Office, SAP, Salesforce, advanced Excel skills
  • Excellent Communication and Interpersonal skills

Personal Characteristics and Required Background:

  • Minimum Qualifications/education
  • Bachelor’s degree in E- Commerce or Business Administration
  • Minimum experience
  • 5 to 7 years of professional work experience working in supply chain, e-commerce fulfillment, and last mile operations
  • Commercial knowledge preferred
  • Preferred Languages
  • English (Full professional proficiency – Required)
  • Arabic (Professional efficiency – Advantage)
  • Language of the country where applicable

Apply Now


Majid Al Futtaim Qatar Jobs 2022 – Apply Online for Customer Service Associate Job Vacancy in Qatar

Majid Al Futtaim Qatar Jobs Opening:- Don’t miss this incredible offer announced for Majid Al Futtaim Qatar Careers. Majid Al Futtaim Qatar latest job applications are being announced for Customer Service Associate job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Majid Al Futtaim Qatar Customer Service Associate positions. Jobs in Majid Al Futtaim Qatar. Applicants should apply for this position on before last date.

Majid Al Futtaim Qatar Job Vacancy 2022 Details

Name of Recruitment Majid Al Futtaim Qatar Recruitment 2022
Job Location Job in Doha
Name of Job Opening Customer Service Associate Jobs  
Job Type Jobs in Qatar
Salary Range QAR 3,490.00 per month (Not Confirm)
Qualification  high school

Majid Al Futtaim Qatar Jobs Description 2022

Customer Service Associate
Date: 26-Oct-2022

Location: QA

Company: Majid Al Futtaim

Role Purpose:

To perform duties required in all cinema departments at a consistently high service level whilst working within guidelines of MAF Cinemas policies and procedures.

Role Details – Key Responsibilities and Accountabilities:

Service – Follow MAF Cinema’s Service Steps to deliver a consistent high level of service to all guests.
Team – Respect all fellow team members and treat as equals.
Provide assistance to others where possible regardless of which department is listed on the roster.
Cash Handling – Follow MAF Cinema cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift.
Suggestive Selling& Upselling – Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.
Food Hygiene & Handling – Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination.
Health & Safety – Abide by policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues and self.

Definition of Success

Good customer service
Achievement of targets

Other Context (if applicable):

Be available to work night shifts, and on weekends and public holidays as per the roster.

Personal Characteristics and Required Background:

Personal characteristics

Physically fit to perform required duties
Able to read/write in English
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Strong communication skills
Customer service orientation
Minimum experience

1 years+ Previous F&B/Customer Service/Retail experience preferred
Minimum Qualifications/education

Minimum high school certificate

Apply Now



Majid Al Futtaim Qatar Jobs 2022 – Apply Online for Sales Associate Job Vacancy in Qatar

Majid Al Futtaim Qatar Jobs Opening:- Don’t miss this incredible offer announced for Majid Al Futtaim Qatar Careers. Majid Al Futtaim Qatar latest job applications are being announced for Sales Associate job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Majid Al Futtaim Qatar Sales Associate positions. Jobs in Majid Al Futtaim Qatar. Applicants should apply for this position on before last date.

Majid Al Futtaim Qatar Job Vacancy 2022 Details

Name of Recruitment Majid Al Futtaim Qatar Recruitment 2022
Job Location Job in Doha
Name of Job Opening Sales Associate Jobs  
Job Type Jobs in Qatar
Salary Range QAR 11548.00 per month (Not Confirm)

Majid Al Futtaim Qatar Jobs Description 2022

  • Take full ownership of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
  • Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary.
  • Keep the customer in mind through all interactions.
  • Support internal teams as and when required through the sales process ensuring maximum benefit to the business.
  • Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim Fashion brands and stores, if not available instore.
  • Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
  • Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up sell and cross sell.
  • Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales.
  • Operate the cash register, receive payments in all authorized modes and issue receipts / bills against purchases.
  • Ensure store standards are maintained at all times, supporting with instore tasks including but not limited to cleanliness, tidiness and replenishment.
  • Ensure store opening and closing checklists are completed in a timely manner, with responsibility for all stock related activities like delivery and tracking of stock, replenishment, availability and display.
  • Ensure VM standards are in line with VM guidelines at all times.
  • Be aware of and monitor potential security risks, escalating issues or concerns where necessary.
  • Comply with all store security policies and regulations, minimizing exposure to stock loss.
  • Open and close cash registers at the start or end of the business trading day, performing tasks including but not limited to counting money, separating charge slips, vouchers, balancing cash drawers, and making deposits.

Functional / Technical Competencies:

  • Proficient customer service & selling skills.
  • Product knowledge.

Qualifications :

  •  High School Certificate.

Experience :

  • 1-2 years of retail experience.

Apply Now

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