IT Cloud Solutions Canada Jobs – Jobs at IT Cloud Solutions Canada Careers www.itcloud.ca Find out IT Cloud Solutions Canada Jobs in Canada. You can get news related to current job opening in IT Cloud Solutions Canada Job Vacancy. Check coming soon IT Cloud Solutions Canada Government Jobs in Canada.
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IT Cloud Solutions Canada Jobs 2021 – Apply Online for Call Center Agent / Technical Support Vacancy in Canada
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IT Cloud Solutions Canada Job Vacancy 2021 Details
|Name of Recruitment||IT Cloud Solutions Canada Recruitment 2021|
|Job Location||Job in Trois-Rivières, Quebec
|Name of Job Opening||Call Center Agent / Technical Support|
|Job Type||Jobs in Canada|
|Salary Range||$ 15.00 Per Hour (Not Confirm)|
IT Cloud Solutions Canada Jobs Description 2021
Full time / day
High School Diploma (general)
Secondary School Vocational Diploma
Attestation of college studies
Any other training would be an asset
Our company is constantly evolving and is expanding its team in order to meet the needs arising from its widened service/product offer and the rapid growth of its client base. Join a unique, modern company featuring a stimulating work environment in the exciting world of cloud services. We are looking for someone to fill the position of Support Centre Agent.
Evolving in a non-selling environment under the supervision of the Technical Support Lead, the Support Centre Agent will have the following responsibilities:
- Responding to user requests by phone or email.
- Reporting relevant information regarding identification, tracking and user-request resolution.
- Retrieving detailed information on problems encountered during resolution.
- Prioritizing various issues and take the necessary measures to ensure resolution.
The employee will undergo paid training.
High level of IT proficiency and knowledge of the following systems: Office, Windows or Mac (asset)
Ability to create a bond of trust with clients over the phone.
Prior experience in customer service would be an asset.
- Strong oral communication skills (French)
- Bilingualism (French/English) would be a strong asset
- Ability to adapt to change
- High level of autonomy, motivation and energy