HSBC UK Jobs Careers 2022 – Apply Online for Customer Service Representative – Cardiff Area Jobs Vacancy in UK

HSBC UK Jobs – Jobs at HSBC UK Careers www.hsbc.co.uk Find out HSBC UK Jobs in the UK. You can get news related to the current job opening in HSBC UK Job Vacancy. Check to come soon HSBC UK Government Jobs in UK.

HSBC UK is a great organization where you can make a good career. Job seekers who are talented and wanted to do jobs at HSBC UK, then it is a great chance for you because HSBC UK jobs opening news has been published on the HSBC UK Careers page which is www.hsbc.co.uk. There we saw many opportunities for freshers and experienced candidates who are interested to do work with HSBC UK. So now you can be a part of this Current HSBC UK Hiring in. You can read this HSBC UK job opening article till the end, for now, each detail.


HSBC UK Jobs 2022 – Apply Online for Customer Service Representative – Cardiff Area Job Vacancy in the UK

HSBC UK Jobs Opening:- Don’t miss this incredible offer announced for HSBC UK Careers. HSBC UK’s latest job applications are being announced for the Customer Service Representative – Cardiff Area job vacancies. Candidates who look smart, young, dynamic, and experienced professionals against the HSBC UK Customer Service Representative – Cardiff Area positions. Jobs in HSBC UK. Applicants should apply for this position before the last date.

HSBC UK Job Vacancy 2022 Details

Name of Recruitment HSBC UK Recruitment 2022
Job Location Job in Cardiff
Name of Job Opening Customer Service Representative – Cardiff Area Jobs  
Job Type Jobs in England
Salary Range £ 20020.00 Per Year 

HSBC UK Jobs Description 2022

What you’ll do:

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s transactional or service requests and answering specific product queries.  Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving our customers the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and will have the opportunity to develop yourself and your career further.

Within this role you will:

  • Provide exceptional face to face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
  • Process a wide range of transactions, whilst maintaining a high degree of accuracy
  • Have excellent attention to detail
  • Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
  • Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers
Requirements

What do I need to be successful:

  • Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
  • The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
  • Be resilient to a continuous changing environment

When & Where you’ll work:
Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday)

We are currently recruiting Full and Part Time Customer Service Opportunities across various Branches in our Local Market which include:

  • Cardiff Albany Rd
  • Cardiff Queen St
  • Cardiff Rhyd-Y-Penau

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training:

You’ll receive full training in branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get:
We offer an attractive minimum starting salary of £20,020 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

  • Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
  • Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
  • A market-leading employer Pension contribution
  • BUPA Healthcare
  • Life Assurance, equivalent to four times your annual salary
  • Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
  • Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

You’ll achieve more when you join HSBC:

HSBC is committed to building a culture where all employees are valued, respected and opinions count.  We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Apply Now


HSBC UK Jobs 2022 – Apply Online for Senior Performance Manager Job Vacancy in the UK

HSBC UK Jobs Opening:- Don’t miss this incredible offer announced for HSBC UK Careers. HSBC UK’s latest job applications are being announced for the Senior Performance Manager job vacancies. Candidates who look smart, young, dynamic, and experienced professionals against the HSBC UK Senior Performance Manager positions. Jobs in HSBC UK. Applicants should apply for this position before the last date.

HSBC UK Job Vacancy 2022 Details

Name of Recruitment HSBC UK Recruitment 2022
Job Location Job in London
Name of Job Opening Senior Performance Manager Jobs  
Job Type Jobs in England
Salary Range £ 59,970.00 Per Year 

HSBC UK Jobs Description 2022

Job description

Senior Performance Manager, Global Functions

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Senior Performance Manager.

In this role, you will:

Support the development and socialisation of the Global People Plan, helping to shape the priorities and the plan’s evolution as the needs and priorities of the team develop
Proven ability to shape and deploy strategic change and transformation programmes. Ability to co-ordinate the programme roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits.
A track record in designing capability building programmes to drive the people development agenda, ensuring a highly engaged and high performing team environment
Ability to identify better and more efficient ways of getting things done. Using influencing skills to bring leaders onboard to deliver a shared cultural vision
Requirements
To be successful in this role you should meet the following requirements:

A ‘can do’ mindset – a sleeves-rolled-up approach to getting things moving and making progress.
A plate spinner by nature – capable of managing multiple high priority projects and stakeholder relationships
Coaching potential, if not experience, is essential
Communication and influencing skills to manage multiple senior stakeholders – including the ability to persuade others to take action
Someone who is fun to work with!
This role with be based in the London office with the scope to work at home.

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

Apply Now

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