DHA Jobs 2022 – Apply Online for Senior Software Support Engineer Jobs Vacancy in Dubai UAE

DHA Jobs – Jobs at DHA Careers www.dubizzle.com Find out DHA Jobs in Dubai UAE. You can get news related to current job opening in DHA Dubai Job Vacancy. Check coming soon DHA Government Jobs in UAE.

DHA Dubai is a great organisation there you can make a good career. Job seekers who are talented and wanted to do jobs at DHA , then it is a great chance for you because of DHA jobs opening news has published at DHA Careers page which is www.dubizzle.com. There we saw many opportunity for freshers and experience candidates who are interested to do work with DHA . So now you can be a part of this Current DHA Hiring in Dubai. You can read this DHA job opening article till the end for now each details.


DHA Jobs 2022 – Apply Online for Senior Software Support Engineer Job Vacancy in Dubai UAE

DHA Jobs Opening:- Don’t miss this incredible offer announced for DHA Careers. DHA latest job applications are being announced for Senior Software Support Engineer job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the DHA Senior Software Support Engineer positions. Applicant should have Bachelor’s degree Qualification for this Senior Software Support Engineer Jobs in Dubai (DHA). Applicants should apply for this position on before last date.

DHA Dubai Job Vacancy 2022 Details

Name of Recruitment DHA Recruitment 2022
Job Location Job in Dubai
Name of Job Opening Senior Software Support Engineer Jobs  
Nationality As Per Notification
Education Bachelor degree
Job Type Jobs in UAE
Salary Range AED 20001.00-30000.00 per month (Not Confirm)

DHA Jobs Description 2022

Senior Software Support Engineer

  1. Participate in the design and development of Customs software solution with exposure to supportability and capability of targeted systems
  2. Work within established SLA boundaries for software support services
  3. Utilizes Service Management repository for software incidents
  4. Register system/ functional problems as identified from incoming incidents patterns
  5. Initiate maintenance requests for the development of packaged procedures and function for repeated support scenarios
  6. Establishes bi-directional communication with software development and system analysis teams for improving system capabilities and reducing support incidents
  7. Develop Operational Guides for 2nd and 1st level support to handle tasks that are packaged in user’s friendly functions and pass their responsibility to 2nd and 1st support team
  8. Achieve results through acknowledged technical, communication and leadership ability
  9. Ensures the proper training of support team to be able to cope with expected support load
  10. Develop Ad Hoc Queries in response to support incidents as per business requirement
  11. Develop complex scripts for data fixes / data amendment to satisfy business operational needs
  12. Review developed scripts / queries with the respective technical / module leads to ensure the correct execution of these scripts
  13. Utilizes temporary (Provisional) access to production environment to resolve data specific incidents as per the established support procedures
  14. Escalate critical incidents to Software Support Lead, IT Operation Management and IT Solution Delivery Management
  15. Follow established IT support processes including Incident management, problem management based on ITIL framework
  16. Reports regularly the status of incidents resolution activities for incidents in hand
  17. Lead a task force of 3rd level support engineers in case of critical errors, failures and incidents
  18. Other duties and responsibilities as requiredQualifications and skills

    Minimum Educational Requirements:

Bachelor’s Degree in Computer Science, Information Technology, Information Systems\

Experience:

Minimum of 8-10 years

Job Category: IT technician
Advertiser: Dubai Customs
Education level: Bachelor ‘s degree
Required Nationality: Citizen
Monthly salary: 20001-30000
Nature of work: full time
Announcement date: 04-21-2022
Date of withdrawal of the job advertisement: continuous

Leave a Comment