Carrier USA Jobs Careers 2022 – Apply Online for Customer Service Representative Jobs Vacancy in USA

Carrier USA Jobs – Jobs at Carrier USA Careers Find out Carrier USA Jobs in USA. You can get news related to current job opening in Carrier USA Job Vacancy. Check coming soon Carrier USA Government Jobs in USA.

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Carrier USA Jobs 2022 – Apply Online for Customer Service Representative Job Vacancy in USA

Carrier USA Jobs Opening:- Don’t miss this incredible offer announced for Carrier USA Careers. Carrier USA latest job applications are being announced for Customer Service Representative job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the Carrier USA Customer Service Representative positions. Jobs in Carrier USA. Applicants should apply for this position on before last date.

Carrier USA Job Vacancy 2022 Details

Name of Recruitment Carrier USA Recruitment 2022
Job Location Job in Grapevine
Name of Job Opening Customer Service Representative Jobs  
Job Type Jobs in Massachusetts
Salary Range $ 20.19 Per hour (Not Confirm)

Carrier USA Jobs Description 2022

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve customers issues with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
Essential duties and responsibilities:
  • Answer and triage incoming phone calls and email messages from customers for the following functions:
  • Technical Support
  • Order Processing / Order Status
  • Return Materials Authorizations
  • Pricing and Sales Quotations
  • General Customer Inquiries
  • Ensure the accurate and complete logging of customer related technical support information.
  • Dispatch support cases to the appropriate Support Engineering Case Team based on predefined criteria.
  • Contact customers to ensure proper understanding of request is captured and documented in the support case.
  • Effectively resolve sensitive situations involving customer discrepancies.
  • Perform order entry and respond to order inquiries from customers.
  • Facilitate processing of return materials authorizations.
  • Communicate and coordinate with internal departments acting as a liaison for our customers.
  • Prepare sales quotations and provide product pricing.
  • Other tasks as assigned
To perform this job successfully, an individual must be able to perform each essential duty and have the ability to communicate effectively in person and over the phone. A demonstrated ability to provide a high level of customer service is required. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business experience requirements:
  • Intermediate or better skill level with MS Word, Excel, Gmail and an aptitude for learning software productivity applications quickly.
  • Excellent written, oral, and reading comprehension / communications skills to both communicate effectively with customers and document cases.
  • Experience and references in a customer service position.
  • Has initiative and takes ownership to follow through and resolve customer’s issues.
  • Enjoys an action oriented hands-on growth environment.

Apply Now

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