ADT Security Services Pennsylvania USA Jobs 2021 – Apply Online for Remote Call Center Customer Care Ambassador Jobs Vacancy in USA

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ADT Security Services Pennsylvania USA Jobs 2021 – Apply Online for Remote Call Center Customer Care Ambassador Job Vacancy in USA

ADT Security Services Pennsylvania USA Jobs Opening:- Don’t miss this incredible offer announced for ADT Security Services Pennsylvania USA Careers. ADT Security Services Pennsylvania USA latest job applications are being announced for Remote Call Center Customer Care Ambassador job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the ADT Security Services Pennsylvania USA Remote Call Center Customer Care Ambassador positions. Jobs in ADT Security Services Pennsylvania USA. Applicants should apply for this position on before last date.

ADT Security Services Pennsylvania USA Job Vacancy 2021 Details

Name of Recruitment ADT Security Services Pennsylvania USA Recruitment 2021
Job Location Job in Langhorne
Name of Job Opening Remote Call Center Customer Care Ambassador Jobs  
Job Type Jobs in Pennsylvania
Salary Range $ 44,636 per year (Not Confirm)

ADT Security Services Pennsylvania USA Jobs Description 2021

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Duties and Responsibilities:
In our call center environment, you will:
  • Provide outstanding customer service and technical assistance to our customers through live troubleshooting and problem isolation.
  • Proactively take ownership of open issues and interface successfully with other departments and multiple levels of management.
  • Ensure customer satisfaction by resolving issues on the first call whenever possible.
  • Determine further action or completion on customer cases received.
  • Follow-up with the customer until the issue is resolved.
  • Multi-task while keeping the customer engaged
  • Make decisions independently
  • Diffuse escalated conversations
  • Read and comprehend documents
  • Update account information including billing
  • Basic understanding of home security, home automation, as well as how the internet, computers, and phones work
  • Identify, analyze, troubleshoot, and solve software and hardware issues for connectivity, communication, and reliability of a home security system.
  • Constantly learn, expand, and share your knowledge.
Required Skills and Experience:
  • Customer service oriented with excellent communication and troubleshooting skills.
  • Must be a team player.
  • Creative troubleshooter, driven to solve an issue.
  • Knowledge of Mac/PC, Android and iOS operating systems desired.
  • Knowledge of home networks including wireless configuration.
  • Regular, consistent and punctual attendance.
  • Strong understanding of internet, networking, home automation, and computers a plus, but not required.
  • Prior Customer Service &/ or Call Center experience a plus, but not required.
Employee Compensation and Benefits:
  • Competitive base pay
  • Career path from Customer Care Specialists level I-to-Management, with rapid movement through our Career Path Program
  • Monthly performance incentive that corresponds with career path movement
  • Medical, Vision, Dental
  • 401K, Health Savings Account, Flex Spending Account
  • Paid Time Off
This position is more than a job, it’s the start of a career and an opportunity to work in a fun and exciting environment, make new friends and have a rewarding future!
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

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