AAA Carolinas USA Jobs 2021 – Apply Online for Customer Service Specialist – Call Center Jobs Vacancy in USA

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AAA Carolinas USA Jobs 2021 – Apply Online for Customer Service Specialist – Call Center Job Vacancy in USA

AAA Carolinas USA Jobs Opening:- Don’t miss this incredible offer announced for AAA Carolinas USA Careers. AAA Carolinas USA latest job applications are being announced for Customer Service Specialist – Call Center job vacancy. Candidates who looking smart, young, dynamic, and experienced professionals against the AAA Carolinas USA Customer Service Specialist – Call Center positions. Jobs in AAA Carolinas USA. Applicants should apply for this position on before last date.

AAA Carolinas USA Job Vacancy 2021 Details

Name of Recruitment AAA Carolinas USA Recruitment 2021
Job Location Job in Charlotte
Name of Job Opening Customer Service Specialist – Call Center Jobs  
Job Type bs in North Carolina
Salary Range $ 15.60 an hour (Not Confirm)

AAA Carolinas USA Jobs Description 2021

****MID DAY, and 2nd SHIFT OPPORTUNITIES ACROSS WEEKENDS****

*** Training Begins 5/3/21****

******* $500 Sign On Bonus *********

Why AAA?

You enjoy helping others and are focused on adding value to every customer interaction. You have lots of choices of who to work with. What makes us different?

  • We help others.
    • As a membership organization, AAA is passionately committed to building relationships that add value to our members’ lives.
  • We are focused on growth.
    • We are over 2 million members strong and we continue to grow. Build your skills and experience, and thrive in a company that has a demonstrated track record of stability & growth.
  • We offer a competitive Total Compensation package.
    • Customer Service Specialists start at $10.50 per hour with additional $$$ based on shift selection, overtime, and incentives. Part-Time Customer Service Specialists start at $13.50 per hour, however are not eligible for benefits.
    • AAA offers best-in-class benefits including excellent medical coverage with dental and vision, team member incentives, 401k with matching contributions, and paid time off.
  • Non-exempt call center and fleet employees who use zero attendance and/or tardy credits for a consecutive 90 day period may be eligible to receive up to a $250.00 monetary bonus paid at the end of the quarter in which they qualify.

Essential Responsibilities

  • At our Roanoke Rapids, NC Member Service Center, receive inbound phone calls from AAA members in need of emergency road service.
  • Respond to member and nonmember requests regarding our services using established procedures and guidelines.
  • Update member records in company database.
  • Inform members of other AAA products to ensure they know the value of their AAA membership.
  • Provide excellent customer service to ensure total customer satisfaction.
  • Navigate through multiple computer applications with speed and accuracy.

Requirements

  • Excellent interpersonal skills and the ability to relate well with a variety of people.
  • Critically important active listening skills.
  • Ability to communicate clearly and remain calm and composed when dealing with challenging customer situations.
  • Basic computer navigation and software skills.
  • Excellent customer service and problem-solving skills.
  • You must be able to complete and Pass a pre-employment Background and Drug Screen

Preferred

  • Knowledge of AAA Travel, Products, and Services

Qualifications

  • High School Diploma or equivalent.
  • Experience providing exceptional service to customers.
  • Able to work flexible schedule including nights, weekends and holidays.
  • Customer Service Specialist is an entry-level position in a 24/7 Call Center with multiple career growth opportunities.

Join Our Team!

***** Mid Day, Second, and Third Shifts Available *****

Apply Now

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